What does artbooks.es offer?

We’ve a growing stock over 1,500 publications from many of the most innovative publishers, galleries and museums working in contemporary visual arts. Our list encompasses all the visual arts including architecture, art theory and education, design, film and video.

How do I order a book?

When you have made your choice, please select ‘buy now’. This will take you to an automatic checkout that is managed by our distribution partners. You can add as many titles as you require to your shopping basket, where you can review your order and then checkout securely.

How can I pay for items?

Payment can be made by credit card or by PayPal.

Will you acknowledge my order?

Once you have placed an order, you will receive an automated confirmation email detailing the items you have ordered.
If we establish that availability of any title ordered is not as stated on the website, you will be notified directly, and your card will be refunded for that portion of the order.

How long will it take for my order to arrive?

As a general guideline, and unless otherwise specified, once an order has been placed the delivery schedule is as follows:
Europe – 3-8 days
Rest of the World – 5-15 days

Please bear in mind that the delivery time for countries outside the EU can vary considerably depending on the individual country.
If your order does not arrive within the estimated time frame, please contact us supportartbooks.es so that we can track it for you.

 

Shipping charges

Zone 1 (Spain and Portugal)
Standard shipping: 4.80 euros

Zone 2 (France, Italy, Andorra, Germany, Ireland, Luxembourg, Netherlands, Belgium, United Kingdom)
Standard shipping: 9.80 euros

Zone 3 (Austria, Denmark, Switzerland, )
Standard shipping: 14.80 euros

Zone 4 (Albania, Bulgaria, Bosnia and Herzegovina, Czech Republic, Estonia, Finland, Greece, Hungary, Kosovo, Lithuania, Macedonia, Montenegro, Norway, Poland, Serbia, Slovakia, Slovenia, Sweden, )
Standard shipping: 19.80 euros

Zone 5 (Rest of the World)
Express shipping: 42.00 euros

Taxes and customs

When ordering goods for delivery you may be subject to import duties and taxes which are levied once the goods reach the destination. Any such additional charges for customs clearance must be borne by you. We have no control over import duties and taxes and cannot predict what they may be. Customs policies vary widely from country to country. Please contact your local customs office for further information.

Returns

Damaged or defective books
If the goods you ordered have been damaged in transit, are not what you ordered, or are defective, please email us to supportartbooks.es within 14 working days providing as much detail as possible, including photographs of the external package.

My book hasn’t arrived. What should I do?

Please contact us by email: claimartbooks.es

What is your pricing policy?

While every effort is made to ensure that prices listed are correct, they are subject to change at any time and without notice.

My question isn’t covered in your FAQs. How can I get an answer?

If your question is not answered here, then please email us at: supportartbooks.es